# Issues / Bugs

**URL:** https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=2

[Latest](https://community.thunkable.com/latest.md) · [Categories](https://community.thunkable.com/categories.md) · [Tags](https://community.thunkable.com/tags.md)

**Page:** 3

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## [Monthly free APK download limit not resetting](https://community.thunkable.com/t/monthly-free-apk-download-limit-not-resetting/4107917)

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**Author:** [@barthelemyostynmm2x0](https://community.thunkable.com/u/barthelemyostynmm2x0)\
**Replies:** 0\
**Last updated:** [November 13, 2025, 12:59pm UTC](https://community.thunkable.com/t/monthly-free-apk-download-limit-not-resetting/4107917 "2025-11-13T12:59:45Z")

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Hi Thunkable Support, I’m a free Thunkable member, and for the past two months, my two free Android APK downloads per month haven’t been reset. My download count is still showing 0/2, so I’m unable to download any build…

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## [Clone buttons doesn't work with "When any buttons click"](https://community.thunkable.com/t/clone-buttons-doesnt-work-with-when-any-buttons-click/4107900)

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**Author:** [@beab90jed6pz](https://community.thunkable.com/u/beab90jed6pz)\
**Replies:** 0\
**Last updated:** [November 11, 2025, 5:58pm UTC](https://community.thunkable.com/t/clone-buttons-doesnt-work-with-when-any-buttons-click/4107900 "2025-11-11T17:58:38Z")

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Hi! In my app I need to dynamically create a list of buttons (from a list/array) so users can choose which file to open from the archive using the Clone function. However, the buttons that are created don’t trigger the “…

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## [I Lost all my App Screens](https://community.thunkable.com/t/i-lost-all-my-app-screens/4107878)

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**Author:** [@technovation942zy7x](https://community.thunkable.com/u/technovation942zy7x)\
**Replies:** 0\
**Last updated:** [November 6, 2025, 12:47pm UTC](https://community.thunkable.com/t/i-lost-all-my-app-screens/4107878 "2025-11-06T12:47:51Z")

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URGENT- I was working on my Thunkable app and trying to connect a data viewer list to a local table. I was typing inputs on the table when all of a sudden 4 of my 5 app screens got deleted and only one was left. This is …

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## [Ultimamente tengo problemas con Airtable - No se conecta](https://community.thunkable.com/t/ultimamente-tengo-problemas-con-airtable-no-se-conecta/4107849)

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**Author:** [@luuuuuw](https://community.thunkable.com/u/luuuuuw)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 11:15am UTC](https://community.thunkable.com/t/ultimamente-tengo-problemas-con-airtable-no-se-conecta/4107849 "2025-10-31T11:15:47Z")

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Airtable no se conecta a thunkable, estuve probando y funcionaba y de un día para el otro dejo de funcionar, decia un texto asi “No es posible conectar la metadata con la base de datos“, borre desde thunkable la base de …

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## [Web Viewer displays local HTML as plain text (not rendered) when using Post Message or asset URL](https://community.thunkable.com/t/web-viewer-displays-local-html-as-plain-text-not-rendered-when-using-post-message-or-asset-url/4107842)

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**Author:** [@salvadormigarciahw2r](https://community.thunkable.com/u/salvadormigarciahw2r)\
**Replies:** 0\
**Last updated:** [October 29, 2025, 6:57pm UTC](https://community.thunkable.com/t/web-viewer-displays-local-html-as-plain-text-not-rendered-when-using-post-message-or-asset-url/4107842 "2025-10-29T18:57:38Z")

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Hi everyone, I’m building an app that uses a local html file to reformat and display an API responses in a styled way. The goal is for the HTML file to act as a render layer with the API text sent into it via the Web\_Vi…

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## [I try to create user password sign in page, but it show "undefined"](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827)

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**Author:** [@jiangxin.c305ou4mf](https://community.thunkable.com/u/jiangxin.c305ou4mf)\
**Replies:** 6\
**Last updated:** [October 24, 2025, 12:50pm UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827 "2025-10-24T12:50:10Z")

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I can sign up new user and the sign in checking user and password match are working fine. But it show “undefined”. What is the problem anyone can help me? Thank you

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## [BLE Base 64 to decimal and binary to decimal](https://community.thunkable.com/t/ble-base-64-to-decimal-and-binary-to-decimal/4107829)

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**Author:** [@factionsirgslx42](https://community.thunkable.com/u/factionsirgslx42)\
**Replies:** 0\
**Last updated:** [October 23, 2025, 7:59pm UTC](https://community.thunkable.com/t/ble-base-64-to-decimal-and-binary-to-decimal/4107829 "2025-10-23T19:59:28Z")

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When receiving bytes data through BLE it’s coming in as Base64. Is there any quick conversion to binary or decimal in the works or examples of doing so? MIT app inventor auto converts Base64 to decimal and has binary …

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## [Create row function](https://community.thunkable.com/t/create-row-function/4107805)

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**Author:** [@justtreasurescdj5ps](https://community.thunkable.com/u/justtreasurescdj5ps)\
**Replies:** 3\
**Last updated:** [October 22, 2025, 9:43am UTC](https://community.thunkable.com/t/create-row-function/4107805 "2025-10-22T09:43:38Z")

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Hi, There seems to be some type of issue with create a row. I have reviewed numerous posts and videos and this does not seem to be working. Is it because you have already referenced create row somewhere else. This se…

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## [I don't know how to create a calendar.](https://community.thunkable.com/t/i-dont-know-how-to-create-a-calendar/4107821)

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**Author:** [@yuine131097fryx](https://community.thunkable.com/u/yuine131097fryx)\
**Replies:** 0\
**Last updated:** [October 21, 2025, 9:08am UTC](https://community.thunkable.com/t/i-dont-know-how-to-create-a-calendar/4107821 "2025-10-21T09:08:04Z")

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Hello everyone in the Thunkable community. I’m creating a feature that displays the “Preparation List” and “To Do List” entered on Screen 4 on a weekly basis (this week, last week, next week) on the calendar on Screen 5…

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## [I don't know how to create a calendar.](https://community.thunkable.com/t/i-dont-know-how-to-create-a-calendar/4107819)

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**Author:** [@jnmww7zwyjc2q9ev](https://community.thunkable.com/u/jnmww7zwyjc2q9ev)\
**Replies:** 0\
**Last updated:** [October 21, 2025, 9:07am UTC](https://community.thunkable.com/t/i-dont-know-how-to-create-a-calendar/4107819 "2025-10-21T09:07:47Z")

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Hello everyone in the Thunkable community. I’m creating a feature that displays the “Preparation List” and “To Do List” entered on Screen 4 on a weekly basis (this week, last week, next week) on the calendar on Screen 5…

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## [Rewarded Video Ad not showing in new Drag-and-Drop builder](https://community.thunkable.com/t/rewarded-video-ad-not-showing-in-new-drag-and-drop-builder/4107776)

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**Author:** [@ercanylcn7261p6qu](https://community.thunkable.com/u/ercanylcn7261p6qu)\
**Replies:** 7\
**Last updated:** [October 20, 2025, 9:50am UTC](https://community.thunkable.com/t/rewarded-video-ad-not-showing-in-new-drag-and-drop-builder/4107776 "2025-10-20T09:50:06Z")

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Hello Thunkable Support Team, I’m using the new Drag-and-Drop builder, and I’ve integrated a Rewarded Video AdMob component into my app called “laF’a yüR’ü (Rüya Fal)”. The Ad Unit ID is correct (Rewarded type), and Te…

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## [Video play, pause, resume and stop all works - Just sharing a working module](https://community.thunkable.com/t/video-play-pause-resume-and-stop-all-works-just-sharing-a-working-module/4107792)

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**Author:** [@anandavardhana57zwwl](https://community.thunkable.com/u/anandavardhana57zwwl)\
**Replies:** 1\
**Last updated:** [October 15, 2025, 11:02am UTC](https://community.thunkable.com/t/video-play-pause-resume-and-stop-all-works-just-sharing-a-working-module/4107792 "2025-10-15T11:02:24Z")

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Video blocks documentation is not good and the video blocks do not jell logically so it took some effort and ChatGPT to figure it out. I saw lot of questions on how to get this to work and no one cohesive answer. So thou…

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## [Apps looks different in web, companion and app and margin is not working on layout](https://community.thunkable.com/t/apps-looks-different-in-web-companion-and-app-and-margin-is-not-working-on-layout/3196773)

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**Author:** [@sketch](https://community.thunkable.com/u/sketch)\
**Replies:** 11\
**Last updated:** [October 14, 2025, 6:18pm UTC](https://community.thunkable.com/t/apps-looks-different-in-web-companion-and-app-and-margin-is-not-working-on-layout/3196773 "2025-10-14T18:18:57Z")

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Hello everyone, i have been having a few issue lately with designing my app. The apps looks so different on all platforms, take a look below: web: App: Companion: This should not happen especially on my pho…

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## [Filter view of table not recognized in mobile android app](https://community.thunkable.com/t/filter-view-of-table-not-recognized-in-mobile-android-app/4107756)

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**Author:** [@jbonet007](https://community.thunkable.com/u/jbonet007)\
**Replies:** 2\
**Last updated:** [October 13, 2025, 9:02pm UTC](https://community.thunkable.com/t/filter-view-of-table-not-recognized-in-mobile-android-app/4107756 "2025-10-13T21:02:20Z")

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I have a table in the app that has a filtered view. I use this table to feed a Data Viewer List. in the web version it works pefect, it filters properly and I see only the lines I want to see. But when I download the a…

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## [AAB app version code](https://community.thunkable.com/t/aab-app-version-code/4107781)

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**Author:** [@supremefaptechjzgbl](https://community.thunkable.com/u/supremefaptechjzgbl)\
**Replies:** 2\
**Last updated:** [October 13, 2025, 4:02pm UTC](https://community.thunkable.com/t/aab-app-version-code/4107781 "2025-10-13T16:02:46Z")

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Why is my android AAB app version code showing version 1 even when it is really 18 and play store can’t accept it?

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## [Thunkable constantly refreshing, I am losing all progress during urgent build](https://community.thunkable.com/t/thunkable-constantly-refreshing-i-am-losing-all-progress-during-urgent-build/4071491)

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**Author:** [@s2663815](https://community.thunkable.com/u/s2663815)\
**Replies:** 10\
**Last updated:** [October 11, 2025, 3:17pm UTC](https://community.thunkable.com/t/thunkable-constantly-refreshing-i-am-losing-all-progress-during-urgent-build/4071491 "2025-10-11T15:17:33Z")

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I am on a critical deadline for my final submission, and Thunkable keeps refreshing randomly across multiple browsers. Every refresh erases my unsaved progress. This is not a minor inconvenience and it is actively sabota…

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## [Bluetooth stopped working since Android 16](https://community.thunkable.com/t/bluetooth-stopped-working-since-android-16/4107643)

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**Author:** [@infolr](https://community.thunkable.com/u/infolr)\
**Replies:** 1\
**Last updated:** [October 7, 2025, 10:14am UTC](https://community.thunkable.com/t/bluetooth-stopped-working-since-android-16/4107643 "2025-10-07T10:14:30Z")

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Hello, with Android 16, my app can no longer find Bluetooth devices, but everything still works with Android 15. The device is found in the phone’s Bluetooth settings. Is this a known issue? Please help, I have some cus…

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## [Calling "Video Recorder" component's "Start Recording" method getting "Something has gone wrong. Check your blocks and reset this page" error](https://community.thunkable.com/t/calling-video-recorder-components-start-recording-method-getting-something-has-gone-wrong-check-your-blocks-and-reset-this-page-error/3444660)

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**Author:** [@simontneoh](https://community.thunkable.com/u/simontneoh)\
**Replies:** 8\
**Last updated:** [October 3, 2025, 3:58pm UTC](https://community.thunkable.com/t/calling-video-recorder-components-start-recording-method-getting-something-has-gone-wrong-check-your-blocks-and-reset-this-page-error/3444660 "2025-10-03T15:58:28Z")

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Hi all, Thanks for any help in advanced. As mentioned in the title, I am getting error whenever calling Video Recorder’s recording methods, both “Start Recording” and “Start Timed Recording”. When I removed the Vid…

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## [Web preview and mobile preview when playing sound acting differently](https://community.thunkable.com/t/web-preview-and-mobile-preview-when-playing-sound-acting-differently/4107659)

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**Author:** [@steve\_synopsis](https://community.thunkable.com/u/steve_synopsis)\
**Replies:** 0\
**Last updated:** [September 22, 2025, 4:41pm UTC](https://community.thunkable.com/t/web-preview-and-mobile-preview-when-playing-sound-acting-differently/4107659 "2025-09-22T16:41:57Z")

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Hi, I have a simple app that plays random sounds which are pulled from a list. A few of the requirements are - The same sound should not be played back to back. So even though the sound is selected at random sometim…

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## [Using airtable in thunkable](https://community.thunkable.com/t/using-airtable-in-thunkable/4107661)

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**Author:** [@acharlesi6aln2](https://community.thunkable.com/u/acharlesi6aln2)\
**Replies:** 3\
**Last updated:** [September 24, 2025, 9:12am UTC](https://community.thunkable.com/t/using-airtable-in-thunkable/4107661 "2025-09-24T09:12:33Z")

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Ive connected my thunkable project with airtable. However I’m trying to find a block for “get all rows”. Ive tried some suggestions like, reloading the page, changing the title of the table in airtable, resyncing, but st…

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## [Mobile view not being updated in live test](https://community.thunkable.com/t/mobile-view-not-being-updated-in-live-test/4107658)

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**Author:** [@steve\_synopsis](https://community.thunkable.com/u/steve_synopsis)\
**Replies:** 0\
**Last updated:** [September 22, 2025, 4:04pm UTC](https://community.thunkable.com/t/mobile-view-not-being-updated-in-live-test/4107658 "2025-09-22T16:04:59Z")

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Hi, I am running a live test but changes that I have made to the design are not being shown on the preview. This is the web preview - and this is the live test on Android - I have tried logging in and out (I am…

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## [Load from gallery not working](https://community.thunkable.com/t/load-from-gallery-not-working/4107649)

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**Author:** [@Van\_antics](https://community.thunkable.com/u/Van_antics)\
**Replies:** 0\
**Last updated:** [September 19, 2025, 8:46pm UTC](https://community.thunkable.com/t/load-from-gallery-not-working/4107649 "2025-09-19T20:46:58Z")

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is this a Android 10 and under bug or all android’s in total camera works fine to snape and load in to image just not load from gallery

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## [How to set up distance formula + retrigger logic in my current block?](https://community.thunkable.com/t/how-to-set-up-distance-formula-retrigger-logic-in-my-current-block/4107647)

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**Author:** [@mireiagarcia40zdodsr](https://community.thunkable.com/u/mireiagarcia40zdodsr)\
**Replies:** 0\
**Last updated:** [September 18, 2025, 9:15pm UTC](https://community.thunkable.com/t/how-to-set-up-distance-formula-retrigger-logic-in-my-current-block/4107647 "2025-09-18T21:15:53Z")

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Hi everyone, I’m developing an app with geolocated stories in Barcelona (where the app takes place). Right now, I have it configured with the geolocation of the city, but we are experiencing problems: the audio that sho…

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## [Video player Bug](https://community.thunkable.com/t/video-player-bug/4107548)

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**Author:** [@itsaqibdev228](https://community.thunkable.com/u/itsaqibdev228)\
**Replies:** 2\
**Last updated:** [September 18, 2025, 7:12pm UTC](https://community.thunkable.com/t/video-player-bug/4107548 "2025-09-18T19:12:58Z")

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I have seen a bug in the video player from recently. When we have multiple video players on the same screen and played one video and then played second that second video will be played without sound even you stopped the…

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## [At what subscription level can we edit custom data viewer layouts?](https://community.thunkable.com/t/at-what-subscription-level-can-we-edit-custom-data-viewer-layouts/4107501)

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**Author:** [@sdmahaney\_sla](https://community.thunkable.com/u/sdmahaney_sla)\
**Replies:** 3\
**Last updated:** [September 18, 2025, 10:22am UTC](https://community.thunkable.com/t/at-what-subscription-level-can-we-edit-custom-data-viewer-layouts/4107501 "2025-09-18T10:22:20Z")

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After several rounds of re-making custom DVLs and manually updating the lists that use them, I tried updating a DVL by saving a layout with the same name. Nope, that just makes two with the same title. Old threads make …

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## [Image picker not available in drag and drop builder](https://community.thunkable.com/t/image-picker-not-available-in-drag-and-drop-builder/4107627)

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**Author:** [@ercanylcn7261p6qu](https://community.thunkable.com/u/ercanylcn7261p6qu)\
**Replies:** 2\
**Last updated:** [September 16, 2025, 6:01pm UTC](https://community.thunkable.com/t/image-picker-not-available-in-drag-and-drop-builder/4107627 "2025-09-16T18:01:44Z")

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Hello Thunkable Team, I am using Thunkable with the Drag and Drop builder. I want to let users upload or pick an image, but I cannot find the Image Picker (or File Picker) component. Is Image Picker currently availabl…

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## [Can't move a component into a different group](https://community.thunkable.com/t/cant-move-a-component-into-a-different-group/4107615)

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**Author:** [@deanmachine](https://community.thunkable.com/u/deanmachine)\
**Replies:** 0\
**Last updated:** [September 12, 2025, 4:48am UTC](https://community.thunkable.com/t/cant-move-a-component-into-a-different-group/4107615 "2025-09-12T04:48:37Z")

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Hi, I’m trying to move an existing component from 1 group, into another. Problem is, it won’t let me. The new group doesn’t recognize it. Any ideas? Cheers, Dean…

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## [Data Source with App Scripts](https://community.thunkable.com/t/data-source-with-app-scripts/4107602)

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**Author:** [@siminojh92xg2](https://community.thunkable.com/u/siminojh92xg2)\
**Replies:** 2\
**Last updated:** [September 10, 2025, 6:19pm UTC](https://community.thunkable.com/t/data-source-with-app-scripts/4107602 "2025-09-10T18:19:29Z")

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I have an app that uses a google sheet as a data source. The sheet relies heavily on App Scripts, and I think that is where my problem occurs. My school district just blocked app scripts over the summer for all teacher…

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## [Image resize mode has no effect for buttons?](https://community.thunkable.com/t/image-resize-mode-has-no-effect-for-buttons/4107577)

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**Author:** [@jtsmith](https://community.thunkable.com/u/jtsmith)\
**Replies:** 1\
**Last updated:** [September 8, 2025, 8:36am UTC](https://community.thunkable.com/t/image-resize-mode-has-no-effect-for-buttons/4107577 "2025-09-08T08:36:01Z")

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I have tried various resize modes for the background image of my button, but nothing changes in either the web preview or the Live Test app . . .

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## [Thunkable deleted all screens](https://community.thunkable.com/t/thunkable-deleted-all-screens/4107563)

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**Author:** [@lisa.schlofferhar16l](https://community.thunkable.com/u/lisa.schlofferhar16l)\
**Replies:** 0\
**Last updated:** [September 4, 2025, 11:54am UTC](https://community.thunkable.com/t/thunkable-deleted-all-screens/4107563 "2025-09-04T11:54:37Z")

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I was working on our project and I was about to rename some buttons when the website reloaded and suddenly all screens exept the first one got deleted. I use the free version, is there a chance to get everything back? …

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