# Issues / Bugs

**URL:** https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=18

[Latest](https://community.thunkable.com/latest.md) · [Categories](https://community.thunkable.com/categories.md) · [Tags](https://community.thunkable.com/tags.md)

**Page:** 19

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## [\[SOLVED\] Thunkable Sends APK instead of AAB](https://community.thunkable.com/t/solved-thunkable-sends-apk-instead-of-aab/2677981)

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**Author:** [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Replies:** 8\
**Last updated:** [December 5, 2023, 1:05pm UTC](https://community.thunkable.com/t/solved-thunkable-sends-apk-instead-of-aab/2677981 "2023-12-05T13:05:08Z")

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Hello everyone, i have been away for few months and seems like i forgot few things or maybe something has changed. I remember that when i was publishing/updating an app on Play Store, i had to upload a .aab file (or so…

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## [\[SOLVED\] Can NOT lock screen orientation](https://community.thunkable.com/t/solved-can-not-lock-screen-orientation/2718180)

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**Author:** [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Replies:** 4\
**Last updated:** [December 5, 2023, 12:58pm UTC](https://community.thunkable.com/t/solved-can-not-lock-screen-orientation/2718180 "2023-12-05T12:58:14Z")

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When testing my app, which was made to only be in portrait mode, it still switches to landscape mode when the phone is tilted. When going back into portrait it makes all of my buttons disabled forcing me to restart the…

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## [Web Preview problem](https://community.thunkable.com/t/web-preview-problem/2737278)

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**Author:** [@gravitontechdomedmx](https://community.thunkable.com/u/gravitontechdomedmx)\
**Replies:** 4\
**Last updated:** [December 4, 2023, 8:53pm UTC](https://community.thunkable.com/t/web-preview-problem/2737278 "2023-12-04T20:53:48Z")

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Hi ! I just want to ask, before this, I can log in my app via web preview but today i tried, it can not log in as usual. I did not change anything on the coding block as it already perfect. One more thing, why my thunkab…

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## [\[Solved\] Thunkable live bugs](https://community.thunkable.com/t/solved-thunkable-live-bugs/2728924)

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**Author:** [@gravitontechdomedmx](https://community.thunkable.com/u/gravitontechdomedmx)\
**Replies:** 2\
**Last updated:** [December 4, 2023, 8:21pm UTC](https://community.thunkable.com/t/solved-thunkable-live-bugs/2728924 "2023-12-04T20:21:07Z")

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Hi ! nothing much to ask but i just want to know, when i opened my app on thunkable live, why it always go back to my splash screen even i already tap the button to go to log in screen, after 0.5-2 sec it will go back to…

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## [\[Fixed v434 December 2023\] Thunkable Live 430-2 App Navigation Issues](https://community.thunkable.com/t/fixed-v434-december-2023-thunkable-live-430-2-app-navigation-issues/2707276)

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**Author:** [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Replies:** 39\
**Last updated:** [December 4, 2023, 6:37pm UTC](https://community.thunkable.com/t/fixed-v434-december-2023-thunkable-live-430-2-app-navigation-issues/2707276 "2023-12-04T18:37:34Z")

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Hello, I have recently sent my app to the stores both Android and iOS, today i updated my thunkable software and i’m having quite a problem with it. Everything was working fine but, since i made this new update, i foun…

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## [My thinkable account is crack](https://community.thunkable.com/t/my-thinkable-account-is-crack/2735826)

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**Author:** [@heusiis123321wc0rcs](https://community.thunkable.com/u/heusiis123321wc0rcs)\
**Replies:** 1\
**Last updated:** [December 2, 2023, 7:37pm UTC](https://community.thunkable.com/t/my-thinkable-account-is-crack/2735826 "2023-12-02T19:37:54Z")

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what I must do? if my thunkable account is cracked

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## [How can I do speech to text? The phone pop-up to ask permission but nothing happend](https://community.thunkable.com/t/how-can-i-do-speech-to-text-the-phone-pop-up-to-ask-permission-but-nothing-happend/2525030)

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**Author:** [@bfcq10282o3](https://community.thunkable.com/u/bfcq10282o3)\
**Replies:** 4\
**Last updated:** [July 30, 2023, 8:36am UTC](https://community.thunkable.com/t/how-can-i-do-speech-to-text-the-phone-pop-up-to-ask-permission-but-nothing-happend/2525030 "2023-07-30T08:36:41Z")

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The problem is I can not get speech to text: (The phone already pop-up to ask permission) The code is like this: what I haved copied was this : Thunkable coding: speech to text and text to speech converter app tut…

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## [\[Fixed v434 December 2023\] Thunkable Live v433-2 App Navigation Issues Temporary Replacement](https://community.thunkable.com/t/fixed-v434-december-2023-thunkable-live-v433-2-app-navigation-issues-temporary-replacement/2714501)

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**Author:** [@emlee703](https://community.thunkable.com/u/emlee703)\
**Replies:** 0\
**Last updated:** [November 21, 2023, 10:18pm UTC](https://community.thunkable.com/t/fixed-v434-december-2023-thunkable-live-v433-2-app-navigation-issues-temporary-replacement/2714501 "2023-11-21T22:18:04Z")

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If you’re experiencing navigation issues with the current Thunkable Live App (v433-2) please use this link, to download an older version of the Thunkable Live App (v428-5) which does not have the navigation issues.

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## [\[Solved\] Live Test works fine, but not in Web App](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640)

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**Author:** [@tkogps.appaxwq](https://community.thunkable.com/u/tkogps.appaxwq)\
**Replies:** 7\
**Last updated:** [November 28, 2023, 10:10pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640 "2023-11-28T22:10:33Z")

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I used Cloudinary to convert image into URL and save the URL into Google Sheet. It is fine when I used Live Test to do so, but for the web app I published, it is not working. Anyone can help on this issue? I have the s…

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## [\[Solved\] App not working without any changes made](https://community.thunkable.com/t/solved-app-not-working-without-any-changes-made/2699140)

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**Author:** [@infoyz8a](https://community.thunkable.com/u/infoyz8a)\
**Replies:** 13\
**Last updated:** [November 28, 2023, 6:25pm UTC](https://community.thunkable.com/t/solved-app-not-working-without-any-changes-made/2699140 "2023-11-28T18:25:09Z")

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I have not changed any of my code but the app that I created (that used to work) is now not working. Even the very basic function of taking a photo and having it displayed is not working. please help!

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## [\[Solved\] Live test on device doesn't work](https://community.thunkable.com/t/solved-live-test-on-device-doesnt-work/2722267)

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**Author:** [@frederikdeclercq44o1](https://community.thunkable.com/u/frederikdeclercq44o1)\
**Replies:** 4\
**Last updated:** [November 27, 2023, 4:51pm UTC](https://community.thunkable.com/t/solved-live-test-on-device-doesnt-work/2722267 "2023-11-27T16:51:00Z")

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When I check my App on my phone, it doesn’t work, but it works fine in web preview. The blocks are different. https://x.thunkable.com/projects/64f742f5e0fc7e6c7f316915/f84c9122-8e31-45cd-ad21-6cd50c9f95df/designer …

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## [\[Solved\] Empty page with advanced options for switch](https://community.thunkable.com/t/solved-empty-page-with-advanced-options-for-switch/2724612)

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**Author:** [@psujek.adp](https://community.thunkable.com/u/psujek.adp)\
**Replies:** 4\
**Last updated:** [November 27, 2023, 3:57pm UTC](https://community.thunkable.com/t/solved-empty-page-with-advanced-options-for-switch/2724612 "2023-11-27T15:57:55Z")

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Hi. I have problem on the begining of my project. When i put swich on the screen i can’t change any values and move it on the screen because i didn’t see any option in advanced page. Page is just empty like on picture be…

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## [Data not showing after switching screens](https://community.thunkable.com/t/data-not-showing-after-switching-screens/2722516)

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**Author:** [@kingsley0416](https://community.thunkable.com/u/kingsley0416)\
**Replies:** 6\
**Last updated:** [November 26, 2023, 7:40am UTC](https://community.thunkable.com/t/data-not-showing-after-switching-screens/2722516 "2023-11-26T07:40:11Z")

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I’m making a prototype of a game, users first enters a “How to play” page, after clicking a checkbox, it proceed to screen 2(the main game). Everything went smooth until it didn’t show any data on screen 2 after switchin…

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## [Can't upload Media Files in assets](https://community.thunkable.com/t/cant-upload-media-files-in-assets/2701767)

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**Author:** [@app.pro.englishsinqp](https://community.thunkable.com/u/app.pro.englishsinqp)\
**Replies:** 6\
**Last updated:** [November 24, 2023, 2:49am UTC](https://community.thunkable.com/t/cant-upload-media-files-in-assets/2701767 "2023-11-24T02:49:00Z")

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Hi, I can’t upload my assets and my storage still have a lot. So how can I slove this?. Please, help me.

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## [Trying to receive three sensor values by BLE and the app is not wokinrg, don't know why](https://community.thunkable.com/t/trying-to-receive-three-sensor-values-by-ble-and-the-app-is-not-wokinrg-dont-know-why/2714592)

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**Author:** [@isaacfelipe2007nf1de](https://community.thunkable.com/u/isaacfelipe2007nf1de)\
**Replies:** 1\
**Last updated:** [November 22, 2023, 6:12am UTC](https://community.thunkable.com/t/trying-to-receive-three-sensor-values-by-ble-and-the-app-is-not-wokinrg-dont-know-why/2714592 "2023-11-22T06:12:45Z")

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I have an ESP32 that reads from two sensors, does some calculations, ant then send four values total (one is a flag) to the phone by BLE. What I’m doing is sending the four values as a single string, separated by commas…

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## [\[Solved\] File Picker Not working](https://community.thunkable.com/t/solved-file-picker-not-working/2634895)

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**Author:** [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\
**Replies:** 17\
**Last updated:** [November 20, 2023, 3:25pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895 "2023-11-20T15:25:39Z")

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I have been having a problem with the file picker widget in Thunkable. I am not seeing any other people with issues. When I select a file it is not returning anything… This app has been working for more than a year, now …

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## [\[Solved\] PRO Membership Something went wrong Please try Again](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150)

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**Author:** [@svv98450obx1](https://community.thunkable.com/u/svv98450obx1)\
**Replies:** 13\
**Last updated:** [November 20, 2023, 2:20pm UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150 "2023-11-20T14:20:05Z")

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I was trying to Get my PRO Membership… after Submitting my Card Number, Date and CVC and other Details multiple times, I am not able to Get my PRO membership as it shows "Something went wrong Please try Again. Please …

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## [\[Solved\] Image Upload Error on Thunkable: Persistent Issues Despite Meeting Requirements](https://community.thunkable.com/t/solved-image-upload-error-on-thunkable-persistent-issues-despite-meeting-requirements/2700312)

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**Author:** [@adilsonsantana](https://community.thunkable.com/u/adilsonsantana)\
**Replies:** 3\
**Last updated:** [November 17, 2023, 8:30am UTC](https://community.thunkable.com/t/solved-image-upload-error-on-thunkable-persistent-issues-despite-meeting-requirements/2700312 "2023-11-17T08:30:00Z")

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Hello Thunkable community, I’ve been encountering a persistent issue while attempting to upload images to Thunkable. Despite following the guidelines and ensuring that my images are saved in PNG format, with resolutions…

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## [\[Solved\] Blank screen in TestFlight](https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328)

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**Author:** [@peterroxv6](https://community.thunkable.com/u/peterroxv6)\
**Replies:** 3\
**Last updated:** [November 17, 2023, 4:31am UTC](https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328 "2023-11-17T04:31:40Z")

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Here’s the problem: My app is already available in Apple’s App Store and Google Play and works I uploaded a new version for the App Store and it got rejected: when testing, the Apple folks were confronted with a white …

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## [\[Solved\] Android Publishing Error: App Bundle signed with Incorrect Key](https://community.thunkable.com/t/solved-android-publishing-error-app-bundle-signed-with-incorrect-key/2678104)

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**Author:** [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Replies:** 27\
**Last updated:** [November 17, 2023, 4:21am UTC](https://community.thunkable.com/t/solved-android-publishing-error-app-bundle-signed-with-incorrect-key/2678104 "2023-11-17T04:21:55Z")

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Hello everybody, I’m trying to update an app in the store, i managed to send the .aab file, but know it shows me this error i have never seen before. Your Android App Bundle is signed with the wrong key. Ensure that yo…

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## [Maps Layout Crashing Bug](https://community.thunkable.com/t/maps-layout-crashing-bug/2103459)

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**Author:** [@josh.pilot538](https://community.thunkable.com/u/josh.pilot538)\
**Replies:** 17\
**Last updated:** [November 15, 2023, 2:42am UTC](https://community.thunkable.com/t/maps-layout-crashing-bug/2103459 "2023-11-15T02:42:53Z")

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@brianl @conroy @cassandra I opened a topic about this back in September and thought the issue was fixed, however it’s not. The bug still exists and it crashes my app as well as the thunkable live app everytime they are…

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## [Web viewer not working](https://community.thunkable.com/t/web-viewer-not-working/2701069)

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**Author:** [@codetoenhancelearnin](https://community.thunkable.com/u/codetoenhancelearnin)\
**Replies:** 1\
**Last updated:** [November 14, 2023, 6:49pm UTC](https://community.thunkable.com/t/web-viewer-not-working/2701069 "2023-11-14T18:49:31Z")

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hi, In the application, when the button is clicked it should go to the webviewer screen however it goes for few seconds and comes back to screen 1. Below is the link of the project https://x.thunkable.com/copy/1a043fb…

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## [\[SOLVED\] Switch coponent color, web preview and Live test on device](https://community.thunkable.com/t/solved-switch-coponent-color-web-preview-and-live-test-on-device/2612941)

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**Author:** [@frederikdeclercq44o1](https://community.thunkable.com/u/frederikdeclercq44o1)\
**Replies:** 7\
**Last updated:** [November 13, 2023, 8:46pm UTC](https://community.thunkable.com/t/solved-switch-coponent-color-web-preview-and-live-test-on-device/2612941 "2023-11-13T20:46:45Z")

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When I use the ‘switch’ component, it works fine in the web preview. But when I test it on my phone the colors don’t change. Even with the default switch and no blocks attached, there is a difference. https://x.thunkab…

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## [Error in the Music restart?](https://community.thunkable.com/t/error-in-the-music-restart/2642304)

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**Author:** [@tanish-satpal](https://community.thunkable.com/u/tanish-satpal)\
**Replies:** 2\
**Last updated:** [November 13, 2023, 6:42pm UTC](https://community.thunkable.com/t/error-in-the-music-restart/2642304 "2023-11-13T18:42:41Z")

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In the top right corner, the music should restart on this page, but due to some error, it is not working and the music starts overlapping. Please find a solution to this? App- Cuppa Challenge- Thunkable

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## [Odd issues with setting/getting variabl values today 9/13/23](https://community.thunkable.com/t/odd-issues-with-setting-getting-variabl-values-today-9-13-23/2593593)

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**Author:** [@jared](https://community.thunkable.com/u/jared)\
**Replies:** 11\
**Last updated:** [November 13, 2023, 4:00pm UTC](https://community.thunkable.com/t/odd-issues-with-setting-getting-variabl-values-today-9-13-23/2593593 "2023-11-13T16:00:44Z")

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was unable to set a variable value today. had to delete the variable and create a new 1 just a heads up, not filing an official bug report unless this continues to occur and i can ID a pattern. certainly jarring and had…

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## [Stored variables not transfered in live](https://community.thunkable.com/t/stored-variables-not-transfered-in-live/2695064)

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**Author:** [@jessica.schmidt.mdgb](https://community.thunkable.com/u/jessica.schmidt.mdgb)\
**Replies:** 1\
**Last updated:** [November 11, 2023, 9:18pm UTC](https://community.thunkable.com/t/stored-variables-not-transfered-in-live/2695064 "2023-11-11T21:18:47Z")

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I need stored variables for my project, but unfortunately… However, these are not transferred in the blocks in live Thunkable, see screenshots. Is this a general issue or am I doing wrong?

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## [Where are my designs?](https://community.thunkable.com/t/where-are-my-designs/2668792)

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**Author:** [@rusticone](https://community.thunkable.com/u/rusticone)\
**Replies:** 2\
**Last updated:** [November 7, 2023, 9:13am UTC](https://community.thunkable.com/t/where-are-my-designs/2668792 "2023-11-07T09:13:16Z")

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Here what I se…:

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## [\[SOLVED\] Number of rows of google sheet data source block returning undefined value](https://community.thunkable.com/t/solved-number-of-rows-of-google-sheet-data-source-block-returning-undefined-value/2655405)

<div class="topic-metadata">

**Author:** [@aj2cooldudexirt](https://community.thunkable.com/u/aj2cooldudexirt)\
**Replies:** 2\
**Last updated:** [November 7, 2023, 3:24am UTC](https://community.thunkable.com/t/solved-number-of-rows-of-google-sheet-data-source-block-returning-undefined-value/2655405 "2023-11-07T03:24:25Z")

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I am very confident this is a bug, but just want to be sure. Bascially, I am trying to find the number of rows in my google sheet data source. The picture below is my code of a local data table that I made an exact rep…

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## [\[SOLVED\]I have problem in download project!](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494)

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**Author:** [@suzansqourh123r](https://community.thunkable.com/u/suzansqourh123r)\
**Replies:** 7\
**Last updated:** [November 6, 2023, 12:18pm UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494 "2023-11-06T12:18:12Z")

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the system tell me to “AdMob is available for Pro users. Upgrade your account to unlock in app ads.” and i dont have any admob in my project \>\>\> what can i do

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## [Error package conflicts with an existing package](https://community.thunkable.com/t/error-package-conflicts-with-an-existing-package/2680597)

<div class="topic-metadata">

**Author:** [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\
**Replies:** 3\
**Last updated:** [November 6, 2023, 11:39am UTC](https://community.thunkable.com/t/error-package-conflicts-with-an-existing-package/2680597 "2023-11-06T11:39:17Z")

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I try to install an update new apk to existing app. It show " Package conflicts" But if I removed existing app and install will be OK. It was working earlier without problems. Anyone have this problems? Thanks.

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