# Issues / Bugs

**URL:** https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=13

[Latest](https://community.thunkable.com/latest.md) · [Categories](https://community.thunkable.com/categories.md) · [Tags](https://community.thunkable.com/tags.md)

**Page:** 14

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## [Scroll back to top of screen](https://community.thunkable.com/t/scroll-back-to-top-of-screen/2985608)

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**Author:** [@stefansladdeneng1](https://community.thunkable.com/u/stefansladdeneng1)\
**Replies:** 11\
**Last updated:** [May 10, 2024, 2:43pm UTC](https://community.thunkable.com/t/scroll-back-to-top-of-screen/2985608 "2024-05-10T14:43:27Z")

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Hello all. In my travelix app i display images in a portrait mode (5 of them) for a destination When i am at the bottom of screen i want to click to get back to the top quickly… I have put a Button - In a “Layout” a…

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## [Error Help me Pls (ESP)](https://community.thunkable.com/t/error-help-me-pls-esp/2992795)

<div class="topic-metadata">

**Author:** [@elbutiricoj1r9](https://community.thunkable.com/u/elbutiricoj1r9)\
**Replies:** 2\
**Last updated:** [May 10, 2024, 1:15am UTC](https://community.thunkable.com/t/error-help-me-pls-esp/2992795 "2024-05-10T01:15:29Z")

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Hello thunkable i am a new in this and i program a app with OpenAi Services (Test Completion) but a error call undefined is ruin my job and I need help to resolve it pls tell me how :C Hola thunkable soy nuevo programan…

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## [Video - problem (not working)](https://community.thunkable.com/t/video-problem-not-working/2987775)

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**Author:** [@claudia.barrias.22r5](https://community.thunkable.com/u/claudia.barrias.22r5)\
**Replies:** 3\
**Last updated:** [May 9, 2024, 5:48pm UTC](https://community.thunkable.com/t/video-problem-not-working/2987775 "2024-05-09T17:48:17Z")

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Hello everyone. I am posting this to see if anyone with more experience can help. I have one video on my app, and when I test it live, it works; when downloaded (android), it doesn’t. I searched for a solution here in…

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## [Canvas drawing color bug](https://community.thunkable.com/t/canvas-drawing-color-bug/2939944)

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**Author:** [@john\_shelby\_hhs](https://community.thunkable.com/u/john_shelby_hhs)\
**Replies:** 3\
**Last updated:** [May 8, 2024, 1:16pm UTC](https://community.thunkable.com/t/canvas-drawing-color-bug/2939944 "2024-05-08T13:16:48Z")

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Hi Thunkable folks, I have a simple drawing app that has a funny bug in it. The same app worked about a year ago, so it seems like it is potentially due to a Thunkable change. You can find the app here: Thunkable This…

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## [\[SOLVED\] Web preview crashes with nothing appear on a specific screen](https://community.thunkable.com/t/solved-web-preview-crashes-with-nothing-appear-on-a-specific-screen/2905313)

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**Author:** [@phappcoding49umm](https://community.thunkable.com/u/phappcoding49umm)\
**Replies:** 10\
**Last updated:** [May 8, 2024, 12:16pm UTC](https://community.thunkable.com/t/solved-web-preview-crashes-with-nothing-appear-on-a-specific-screen/2905313 "2024-05-08T12:16:37Z")

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I have a screen that has the following components: Whenever I switch to it in web browser preview, nothing appears. When I switch to other screen, it works fine. It also works fine on thinkable live app Tried publish…

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## [Apple login data missed (2)](https://community.thunkable.com/t/apple-login-data-missed-2/2804465)

<div class="topic-metadata">

**Author:** [@gm.cellinig8f](https://community.thunkable.com/u/gm.cellinig8f)\
**Replies:** 6\
**Last updated:** [May 7, 2024, 10:03am UTC](https://community.thunkable.com/t/apple-login-data-missed-2/2804465 "2024-05-07T10:03:39Z")

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Ciao. In a my previous post (Apple login data missed) I noted a strange behavior while logion in my app using Thunkable Login Apple books: I haven’t user data such as email and name. I (thought) resolved giving permissi…

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## [Hi, I am doing a app that can log in and log out app will some other useful datas but I can't connect the account with those datas so the data cannot be safed. Pls help](https://community.thunkable.com/t/hi-i-am-doing-a-app-that-can-log-in-and-log-out-app-will-some-other-useful-datas-but-i-cant-connect-the-account-with-those-datas-so-the-data-cannot-be-safed-pls-help/2985378)

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**Author:** [@owned32498g5223w](https://community.thunkable.com/u/owned32498g5223w)\
**Replies:** 3\
**Last updated:** [May 6, 2024, 2:39pm UTC](https://community.thunkable.com/t/hi-i-am-doing-a-app-that-can-log-in-and-log-out-app-will-some-other-useful-datas-but-i-cant-connect-the-account-with-those-datas-so-the-data-cannot-be-safed-pls-help/2985378 "2024-05-06T14:39:17Z")

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Can u give me pictures or an example?

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## [\[SOLVED\] New app cannot connect to new google account](https://community.thunkable.com/t/solved-new-app-cannot-connect-to-new-google-account/2981846)

<div class="topic-metadata">

**Author:** [@dpalusak](https://community.thunkable.com/u/dpalusak)\
**Replies:** 2\
**Last updated:** [May 3, 2024, 12:55pm UTC](https://community.thunkable.com/t/solved-new-app-cannot-connect-to-new-google-account/2981846 "2024-05-03T12:55:04Z")

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I have an app that I have cloned. I need to connect to a new data source connected to a different google account. When I go to data sources and select google sheets as the source it shows me the account I am currently …

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## [Thunkuble live critical error on phone - data grid](https://community.thunkable.com/t/thunkuble-live-critical-error-on-phone-data-grid/2918951)

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**Author:** [@vachajosef19](https://community.thunkable.com/u/vachajosef19)\
**Replies:** 9\
**Last updated:** [May 2, 2024, 7:01pm UTC](https://community.thunkable.com/t/thunkuble-live-critical-error-on-phone-data-grid/2918951 "2024-05-02T19:01:17Z")

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Hey everyone, i have a question about my app crushing while live testing on my phone. I have an app (Thunkable) which is essentialy a tool for a offline traveling game of tag. (similar to show JetLeg for people who kn…

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## [Cloning container crashesh in live and published app](https://community.thunkable.com/t/cloning-container-crashesh-in-live-and-published-app/2978059)

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**Author:** [@fedegarcia30hzc97a](https://community.thunkable.com/u/fedegarcia30hzc97a)\
**Replies:** 3\
**Last updated:** [May 2, 2024, 2:33pm UTC](https://community.thunkable.com/t/cloning-container-crashesh-in-live-and-published-app/2978059 "2024-05-02T14:33:35Z")

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Hi Ive developed an app that reads 48 records from airtable and creates a cloned container to populate its content. This is really a workaround for a DVL as it was performing really slow in published apps. Im using DnD. …

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## [Web Preview (works) Vs App Preview (errors out) with Onesignal](https://community.thunkable.com/t/web-preview-works-vs-app-preview-errors-out-with-onesignal/2971980)

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**Author:** [@superqueing5v53](https://community.thunkable.com/u/superqueing5v53)\
**Replies:** 7\
**Last updated:** [May 1, 2024, 8:59am UTC](https://community.thunkable.com/t/web-preview-works-vs-app-preview-errors-out-with-onesignal/2971980 "2024-05-01T08:59:49Z")

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I am creating a application that sends messages from devices to devices with one signal i have 4 phone in my test Fleet all of them work like a charm at receiving the onesignal push notifications but when i try and trigg…

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## [My Project stopped working with spreadsheets](https://community.thunkable.com/t/my-project-stopped-working-with-spreadsheets/2952037)

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**Author:** [@mobinovaappslym](https://community.thunkable.com/u/mobinovaappslym)\
**Replies:** 23\
**Last updated:** [April 30, 2024, 6:11pm UTC](https://community.thunkable.com/t/my-project-stopped-working-with-spreadsheets/2952037 "2024-04-30T18:11:17Z")

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The project stopped creating rows in Google sheet, it was send before and now stopped. Tried to use airtable… it also do the same. only is local table is working… Api links is good, and the Access settings to them is …

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## [PDF Reader strange behaviour!](https://community.thunkable.com/t/pdf-reader-strange-behaviour/2887110)

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**Author:** [@motzet](https://community.thunkable.com/u/motzet)\
**Replies:** 9\
**Last updated:** [April 26, 2024, 4:44pm UTC](https://community.thunkable.com/t/pdf-reader-strange-behaviour/2887110 "2024-04-26T16:44:14Z")

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Hi Thunkers, I’m facing some troubles with “PDF Reader”… In short, with “WEB preview” and “Live Test on device” what is happening is the following: the PDF appears normaly on the screen, but just beneath it one can see…

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## [iOS downloaded app doesn't open](https://community.thunkable.com/t/ios-downloaded-app-doesnt-open/2962233)

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**Author:** [@yvandezaply](https://community.thunkable.com/u/yvandezaply)\
**Replies:** 1\
**Last updated:** [April 25, 2024, 6:43pm UTC](https://community.thunkable.com/t/ios-downloaded-app-doesnt-open/2962233 "2024-04-25T18:43:00Z")

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Hello, I’ve searched the community but didn’t find a solution to my problem. First, I’m quite new to Thunkable, I’ve done my first app recently. When I download it to Android, everything works fine. When I download t…

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## [Another difficult JSON question](https://community.thunkable.com/t/another-difficult-json-question/2959987)

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**Author:** [@stefansladdeneng1](https://community.thunkable.com/u/stefansladdeneng1)\
**Replies:** 6\
**Last updated:** [April 23, 2024, 4:35pm UTC](https://community.thunkable.com/t/another-difficult-json-question/2959987 "2024-04-23T16:35:08Z")

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I am sure i need to try. list format as i am having an Array to handle. My Problem is that i dont know how many records the result is producting when i do the request i only want the “ID” and “Name” from the records ad…

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## [Rich Text Component Doesn't make text Bold](https://community.thunkable.com/t/rich-text-component-doesnt-make-text-bold/2961324)

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**Author:** [@varunkadapattimnr](https://community.thunkable.com/u/varunkadapattimnr)\
**Replies:** 1\
**Last updated:** [April 22, 2024, 5:55pm UTC](https://community.thunkable.com/t/rich-text-component-doesnt-make-text-bold/2961324 "2024-04-22T17:55:43Z")

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Hello, I have been tinkering around with the Rich Text component and I have some issues. I know that to get BOLD textr you use the \*\* some text \*\* tag and it works in the Rich Text ccomponent’s editor just fine. But i…

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## [Why Text Input not work in join Text?](https://community.thunkable.com/t/why-text-input-not-work-in-join-text/2961611)

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**Author:** [@bun520foreverx](https://community.thunkable.com/u/bun520foreverx)\
**Replies:** 1\
**Last updated:** [April 22, 2024, 2:58pm UTC](https://community.thunkable.com/t/why-text-input-not-work-in-join-text/2961611 "2024-04-22T14:58:30Z")

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I use the text input element to perform the Join Text function in the Block. It works on web preview and android, but there is no response in the live test of IOS.

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## [Dataviewer fields showing as grey boxes when there is no data](https://community.thunkable.com/t/dataviewer-fields-showing-as-grey-boxes-when-there-is-no-data/2951673)

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**Author:** [@tomwilburwright7vu](https://community.thunkable.com/u/tomwilburwright7vu)\
**Replies:** 4\
**Last updated:** [April 22, 2024, 9:45am UTC](https://community.thunkable.com/t/dataviewer-fields-showing-as-grey-boxes-when-there-is-no-data/2951673 "2024-04-22T09:45:03Z")

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I have just downloaded an apk of a project and in all of my dataviewers, where there are picture fields, instead of showing nothing when there is no data for a particular row, it is instead showing a grey box. I have…

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## [\[Solved\] Cannot get access to coding blocks page](https://community.thunkable.com/t/solved-cannot-get-access-to-coding-blocks-page/2929772)

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**Author:** [@cathy.moocm](https://community.thunkable.com/u/cathy.moocm)\
**Replies:** 7\
**Last updated:** [April 20, 2024, 6:39am UTC](https://community.thunkable.com/t/solved-cannot-get-access-to-coding-blocks-page/2929772 "2024-04-20T06:39:07Z")

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Hi, I want to revise a project which I have started few years ago. But when I remixed it, the coding blocks just would not show anything, all the blocks page just go blank… I have tried to refresh the page like what othe…

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## [My thunkbale project that i have created when i open the app , it loads properly but when i click to open the blocks tab it is not working](https://community.thunkable.com/t/my-thunkbale-project-that-i-have-created-when-i-open-the-app-it-loads-properly-but-when-i-click-to-open-the-blocks-tab-it-is-not-working/2955284)

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**Author:** [@siddharthchinarri30g](https://community.thunkable.com/u/siddharthchinarri30g)\
**Replies:** 1\
**Last updated:** [April 19, 2024, 10:29am UTC](https://community.thunkable.com/t/my-thunkbale-project-that-i-have-created-when-i-open-the-app-it-loads-properly-but-when-i-click-to-open-the-blocks-tab-it-is-not-working/2955284 "2024-04-19T10:29:29Z")

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my thunkable code tab isnt working ?

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## [Number in logical function and](https://community.thunkable.com/t/number-in-logical-function-and/2952900)

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**Author:** [@dedexplodef3uqz1](https://community.thunkable.com/u/dedexplodef3uqz1)\
**Replies:** 3\
**Last updated:** [April 19, 2024, 1:09am UTC](https://community.thunkable.com/t/number-in-logical-function-and/2952900 "2024-04-19T01:09:20Z")

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Hello! I’m trying to put a simple number in the core logic, function “and”, but it’s not coming in, could you help me?

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## [Differences between "Component variables" and "App Variables"?](https://community.thunkable.com/t/differences-between-component-variables-and-app-variables/2949157)

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**Author:** [@motzet](https://community.thunkable.com/u/motzet)\
**Replies:** 5\
**Last updated:** [April 18, 2024, 5:21am UTC](https://community.thunkable.com/t/differences-between-component-variables-and-app-variables/2949157 "2024-04-18T05:21:15Z")

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Hi! Find below a link to a simplify test app where I don’t understand why it works with a Component Variable and not at all with an App Variable ! I will appreciate any explanation. Thanks in advance. Link to the publ…

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## [Project missing](https://community.thunkable.com/t/project-missing/2948999)

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**Author:** [@mesgra](https://community.thunkable.com/u/mesgra)\
**Replies:** 1\
**Last updated:** [April 16, 2024, 12:15pm UTC](https://community.thunkable.com/t/project-missing/2948999 "2024-04-16T12:15:23Z")

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Hi! We were making an app for publishing on App Store and Play Store however as soon as we download the app to our mobiles the app in Thunkable disappear and we didn’t even had time to get some money to try to publish it…

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## [\[Solved\] Built app doesn't respond to clicks](https://community.thunkable.com/t/solved-built-app-doesnt-respond-to-clicks/2938731)

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**Author:** [@4musketastmv1od](https://community.thunkable.com/u/4musketastmv1od)\
**Replies:** 4\
**Last updated:** [April 15, 2024, 5:59am UTC](https://community.thunkable.com/t/solved-built-app-doesnt-respond-to-clicks/2938731 "2024-04-15T05:59:26Z")

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We’ve made the whole application, regurarly tested on web preview, but when we actually built and downloaded it or live tested on device, it didn’t respond to any clicks.

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## [UI components' z-order incorrect on Thunkable Live](https://community.thunkable.com/t/ui-components-z-order-incorrect-on-thunkable-live/2944136)

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**Author:** [@bansal.aditi020959c](https://community.thunkable.com/u/bansal.aditi020959c)\
**Replies:** 1\
**Last updated:** [April 13, 2024, 3:36pm UTC](https://community.thunkable.com/t/ui-components-z-order-incorrect-on-thunkable-live/2944136 "2024-04-13T15:36:25Z")

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Hi Thunkable community, I have added multiple non-editable text input boxes to a screen. Next to each box, there is a switch component. When I go to the web preview, everything appears perfectly and works well (screensh…

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## [My firebase and cloudinary settings won't save in my thunkable app project](https://community.thunkable.com/t/my-firebase-and-cloudinary-settings-wont-save-in-my-thunkable-app-project/2941418)

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**Author:** [@cs3004cpp](https://community.thunkable.com/u/cs3004cpp)\
**Replies:** 2\
**Last updated:** [April 12, 2024, 9:09pm UTC](https://community.thunkable.com/t/my-firebase-and-cloudinary-settings-wont-save-in-my-thunkable-app-project/2941418 "2024-04-12T21:09:02Z")

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I have to re-enter my firebase and cloudinary settings everytime I load my app for it to work. It isn’t saving them when I log out. What can I do to fix this? Thanks in advance!

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## [To do list bugs](https://community.thunkable.com/t/to-do-list-bugs/2938142)

<div class="topic-metadata">

**Author:** [@fetele.codeaza4q](https://community.thunkable.com/u/fetele.codeaza4q)\
**Replies:** 4\
**Last updated:** [April 12, 2024, 3:35pm UTC](https://community.thunkable.com/t/to-do-list-bugs/2938142 "2024-04-12T15:35:43Z")

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Hello! I am trying to make a to do list, but it doesn’t seem to work putting stuff into the list through text input. This is my code so far

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## [How do I connect a Youtube link to the data viewer?](https://community.thunkable.com/t/how-do-i-connect-a-youtube-link-to-the-data-viewer/2938709)

<div class="topic-metadata">

**Author:** [@davide.pianegondau](https://community.thunkable.com/u/davide.pianegondau)\
**Replies:** 6\
**Last updated:** [April 12, 2024, 7:41am UTC](https://community.thunkable.com/t/how-do-i-connect-a-youtube-link-to-the-data-viewer/2938709 "2024-04-12T07:41:13Z")

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https://x.thunkable.com/copy/7cf72224c504f77cd8c1595e81b6f04b :arrow\_up: Link of the app I connected the data source to the data viewer. On the data source I created the column and row indicating the topics name (mouth…

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## [Google Sheet Bug - Cannot Get a Value Twice](https://community.thunkable.com/t/google-sheet-bug-cannot-get-a-value-twice/2940153)

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**Author:** [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Replies:** 7\
**Last updated:** [April 11, 2024, 9:27pm UTC](https://community.thunkable.com/t/google-sheet-bug-cannot-get-a-value-twice/2940153 "2024-04-11T21:27:43Z")

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In the video below you can see that I can get the value of the cell under Class Code. I can also set the value with no problem. The problem occurs when trying to get the value again. This can only be fixed by exiting …

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## [\[Solved\] Is there a new Upload build Process in apple connect?](https://community.thunkable.com/t/solved-is-there-a-new-upload-build-process-in-apple-connect/2939802)

<div class="topic-metadata">

**Author:** [@stefansladdeneng1](https://community.thunkable.com/u/stefansladdeneng1)\
**Replies:** 2\
**Last updated:** [April 10, 2024, 6:49pm UTC](https://community.thunkable.com/t/solved-is-there-a-new-upload-build-process-in-apple-connect/2939802 "2024-04-10T18:49:18Z")

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Does anyone know if there is a new process to upload a buidl from Thunkable. In App Store Connect it looks like this now…

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