# Issues / Bugs **URL:** https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=10 [Latest](https://community.thunkable.com/latest.md) · [Categories](https://community.thunkable.com/categories.md) · [Tags](https://community.thunkable.com/tags.md) **Page:** 11 --- ## [After downloading the Android APK, there's an issue where the screen resets during the BLE scan function](https://community.thunkable.com/t/after-downloading-the-android-apk-theres-an-issue-where-the-screen-resets-during-the-ble-scan-function/3211792)
**Author:** [@toptothetop1u2iv1y](https://community.thunkable.com/u/toptothetop1u2iv1y)\ **Replies:** 1\ **Last updated:** [September 19, 2024, 10:57am UTC](https://community.thunkable.com/t/after-downloading-the-android-apk-theres-an-issue-where-the-screen-resets-during-the-ble-scan-function/3211792 "2024-09-19T10:57:43Z")
I started with a basic app that includes a scan function and am now working on adding more advanced features. After multiple builds and tests, I discovered an issue where the BLE scan function causes a problem. It works … --- ## [Modules have hidden wrapper that does not update it's style](https://community.thunkable.com/t/modules-have-hidden-wrapper-that-does-not-update-its-style/3203641)
**Author:** [@sketch](https://community.thunkable.com/u/sketch)\ **Replies:** 3\ **Last updated:** [September 18, 2024, 5:34pm UTC](https://community.thunkable.com/t/modules-have-hidden-wrapper-that-does-not-update-its-style/3203641 "2024-09-18T17:34:11Z")
Hello everyone I have noticed a bug that whenever i try to change any styles in a module such as width, height or visibility it does not change properly this is because I found that modules have a hidden wrapper that doe… --- ## [I need help with a data pull bug](https://community.thunkable.com/t/i-need-help-with-a-data-pull-bug/3200810)
**Author:** [@ml.koca4ajvfb](https://community.thunkable.com/u/ml.koca4ajvfb)\ **Replies:** 1\ **Last updated:** [September 17, 2024, 8:32pm UTC](https://community.thunkable.com/t/i-need-help-with-a-data-pull-bug/3200810 "2024-09-17T20:32:36Z")
Hello, I have a weird problem that I don’t really understand the issue with. When I create note in TakeANote\_screen and move to NotePage, name and date are displayed properly but even though I got the same system workin… --- ## [Any "Component" click not working](https://community.thunkable.com/t/any-component-click-not-working/3207565)
**Author:** [@sketch](https://community.thunkable.com/u/sketch)\ **Replies:** 8\ **Last updated:** [September 17, 2024, 6:22pm UTC](https://community.thunkable.com/t/any-component-click-not-working/3207565 "2024-09-17T18:22:15Z")
Hello everyone, recently i have noticed that my any “component” clicked events stopped working. So far this is with any component, label, rich text etc. Simple test blocks: It should open a dialog or navigate to a n… --- ## [My pages all disappeared!](https://community.thunkable.com/t/my-pages-all-disappeared/3205740)
**Author:** [@m.mahsa33108ooyd9](https://community.thunkable.com/u/m.mahsa33108ooyd9)\ **Replies:** 6\ **Last updated:** [September 16, 2024, 10:24am UTC](https://community.thunkable.com/t/my-pages-all-disappeared/3205740 "2024-09-16T10:24:07Z")
I was working on my project, I had many pages, maybe15 pages. During my work, page suddenly refreshed and now all my pages except for 4 pages are disappeared!!! Please help me with this issue. I worked so hard on those… --- ## [Since Thunkable upgrade in last 2 months, sound doesn't play anymore on Web preview but plays on iOS](https://community.thunkable.com/t/since-thunkable-upgrade-in-last-2-months-sound-doesnt-play-anymore-on-web-preview-but-plays-on-ios/3193914)
**Author:** [@lisa.mendonsaxu](https://community.thunkable.com/u/lisa.mendonsaxu)\ **Replies:** 2\ **Last updated:** [September 13, 2024, 8:26am UTC](https://community.thunkable.com/t/since-thunkable-upgrade-in-last-2-months-sound-doesnt-play-anymore-on-web-preview-but-plays-on-ios/3193914 "2024-09-13T08:26:09Z")
I recently built an app that plays sound files (.m4a and .mp4). It worked fine back in June this year. After the summer holidays, I needed to make some edits and found there was a new version of Thunkable. In this versio… --- ## [Date picker in web view sits behind other components](https://community.thunkable.com/t/date-picker-in-web-view-sits-behind-other-components/3198102)
**Author:** [@martint](https://community.thunkable.com/u/martint)\ **Replies:** 1\ **Last updated:** [September 13, 2024, 12:42am UTC](https://community.thunkable.com/t/date-picker-in-web-view-sits-behind-other-components/3198102 "2024-09-13T00:42:13Z")
When date picker is clicked on in web view the pop-up apears behind any container/component outside the container that the date picker sits in. I have added the background colours to show the two containers. --- ## [Using openai services I can't get the response](https://community.thunkable.com/t/using-openai-services-i-cant-get-the-response/3196584)
**Author:** [@a.m.zein7uj0rg](https://community.thunkable.com/u/a.m.zein7uj0rg)\ **Replies:** 1\ **Last updated:** [September 12, 2024, 5:19pm UTC](https://community.thunkable.com/t/using-openai-services-i-cant-get-the-response/3196584 "2024-09-12T17:19:57Z")
I dont see the block for response when I use the openai services --- ## [\[SOLVED\] My app does not start in my android app](https://community.thunkable.com/t/solved-my-app-does-not-start-in-my-android-app/3176142)
**Author:** [@frederico6590l](https://community.thunkable.com/u/frederico6590l)\ **Replies:** 2\ **Last updated:** [September 11, 2024, 10:29am UTC](https://community.thunkable.com/t/solved-my-app-does-not-start-in-my-android-app/3176142 "2024-09-11T10:29:14Z")
I downloaded my app to test in my android device and the app does not initializes. It just keeps loading with the thunkable logo. I’m sharing a print screen of my first window with the first blocks of my app and I hope y… --- ## [Navigate to works on Web but not on mobile?](https://community.thunkable.com/t/navigate-to-works-on-web-but-not-on-mobile/3178877)
**Author:** [@gamerkount22h2uk6p](https://community.thunkable.com/u/gamerkount22h2uk6p)\ **Replies:** 5\ **Last updated:** [September 7, 2024, 9:10am UTC](https://community.thunkable.com/t/navigate-to-works-on-web-but-not-on-mobile/3178877 "2024-09-07T09:10:15Z")
Hello all, For the last two days I’ve been having this problem when viewing the app on my phone. It worked fine for the previous week but all of the sudden I get an error message. It’s a simple “Navigate to”. The blo… --- ## [APK not installing,takes 3 hours to get mail](https://community.thunkable.com/t/apk-not-installing-takes-3-hours-to-get-mail/3170928)
**Author:** [@vishruth-ram](https://community.thunkable.com/u/vishruth-ram)\ **Replies:** 1\ **Last updated:** [September 2, 2024, 6:41pm UTC](https://community.thunkable.com/t/apk-not-installing-takes-3-hours-to-get-mail/3170928 "2024-09-02T18:41:39Z")
Hi there, My app LaLLaLaPoints has not been installed. It has been showing “installing” for one and a half hours. it took 3 hours to get my mail.I think there is an error on the thunkable side. Thunkable Staff, please fi… --- ## [Thunkable Translate text "failed to fetch"](https://community.thunkable.com/t/thunkable-translate-text-failed-to-fetch/3167850)
**Author:** [@jls2604z](https://community.thunkable.com/u/jls2604z)\ **Replies:** 1\ **Last updated:** [August 30, 2024, 2:17pm UTC](https://community.thunkable.com/t/thunkable-translate-text-failed-to-fetch/3167850 "2024-08-30T14:17:09Z")
We have used thunkable in schools before to show how you can get the app to translate the user’s text input and say it out loud in another language. We tried it again recently and noticed that we cannot get any translati… --- ## [Stored variables not working in web preview](https://community.thunkable.com/t/stored-variables-not-working-in-web-preview/3163785)
**Author:** [@iostrom73o](https://community.thunkable.com/u/iostrom73o)\ **Replies:** 1\ **Last updated:** [August 28, 2024, 1:51pm UTC](https://community.thunkable.com/t/stored-variables-not-working-in-web-preview/3163785 "2024-08-28T13:51:33Z")
Stored variables are not working in web preview today when assigning strings to variable. Works fine in the Thunkable app and works fine with app variables. We have experienced the same issue for multiple users on Firefo… --- ## [Thunkable Running Really Slow](https://community.thunkable.com/t/thunkable-running-really-slow/2823579)
**Author:** [@mikaydengutierrez33v](https://community.thunkable.com/u/mikaydengutierrez33v)\ **Replies:** 5\ **Last updated:** [August 27, 2024, 9:07am UTC](https://community.thunkable.com/t/thunkable-running-really-slow/2823579 "2024-08-27T09:07:53Z")
I have been working on quite a big project for a while now, and the more and more I work on it the more noticeable the lag is becoming. Its gotten to the point where its extremely annoying to add new ui components or eve… --- ## [Not able to add input as value in API Body](https://community.thunkable.com/t/not-able-to-add-input-as-value-in-api-body/3154166)
**Author:** [@hubloteam7axro6](https://community.thunkable.com/u/hubloteam7axro6)\ **Replies:** 5\ **Last updated:** [August 26, 2024, 7:29pm UTC](https://community.thunkable.com/t/not-able-to-add-input-as-value-in-api-body/3154166 "2024-08-26T19:29:31Z")
In Advanced \> Web API , I am adding key as input and values in its body (multiform data) as some string and click on add button As soon i click on add i get this error page : Unexpected Application Error! Cannot … --- ## [Google sheets row data identified but update does not work](https://community.thunkable.com/t/google-sheets-row-data-identified-but-update-does-not-work/3144909)
**Author:** [@shabi2313kgb](https://community.thunkable.com/u/shabi2313kgb)\ **Replies:** 5\ **Last updated:** [August 21, 2024, 5:59pm UTC](https://community.thunkable.com/t/google-sheets-row-data-identified-but-update-does-not-work/3144909 "2024-08-21T17:59:29Z")
Hi there, iwm new here but great APP! i use google sheets as a DB for a phonebook app. when i click an item in the DataViewer it recognize and present the information, but when i try and update the any field for the r… --- ## [Google Play Issue found: Repeated Violations](https://community.thunkable.com/t/google-play-issue-found-repeated-violations/3155473)
**Author:** [@nextgen.appstechuw81](https://community.thunkable.com/u/nextgen.appstechuw81)\ **Replies:** 3\ **Last updated:** [August 23, 2024, 2:00pm UTC](https://community.thunkable.com/t/google-play-issue-found-repeated-violations/3155473 "2024-08-23T14:00:03Z")
Hi friend , i have received same email please help me how to solve it recently i have buy organization account and everything is fine i have uploaded the app and it was in review for 8 days then he send me this email … --- ## [Critical Error Occured App](https://community.thunkable.com/t/critical-error-occured-app/3147192)
**Author:** [@meongyoi21bdwdib](https://community.thunkable.com/u/meongyoi21bdwdib)\ **Replies:** 2\ **Last updated:** [August 21, 2024, 12:01pm UTC](https://community.thunkable.com/t/critical-error-occured-app/3147192 "2024-08-21T12:01:02Z")
my app crash, and i cant solve it, can you help me? please my project : Thunkable --- ## [Not able to update string when screen opens](https://community.thunkable.com/t/not-able-to-update-string-when-screen-opens/3145564)
**Author:** [@ocorbo](https://community.thunkable.com/u/ocorbo)\ **Replies:** 2\ **Last updated:** [August 21, 2024, 12:54am UTC](https://community.thunkable.com/t/not-able-to-update-string-when-screen-opens/3145564 "2024-08-21T00:54:53Z")
so, when the screen opens up for the first time im able to send the timeStamp string just fine via BLE. i can do it as well if i go back and re-init the connection by restarting my ble device without closing the app. … --- ## [Losing Tons of Work!](https://community.thunkable.com/t/losing-tons-of-work/3113730)
**Author:** [@keenspace](https://community.thunkable.com/u/keenspace)\ **Replies:** 22\ **Last updated:** [August 16, 2024, 9:59am UTC](https://community.thunkable.com/t/losing-tons-of-work/3113730 "2024-08-16T09:59:12Z")
I have lost hours of work twice now in less than 24 hours. I don’t understand why, but Thunkable is either not saving what I’m doing or it’s resetting my work back. I just rebuilt like 3-4 hours of work (both design and … --- ## [Error when I try to run my app on my phone](https://community.thunkable.com/t/error-when-i-try-to-run-my-app-on-my-phone/3138407)
**Author:** [@chilionrk](https://community.thunkable.com/u/chilionrk)\ **Replies:** 1\ **Last updated:** [August 13, 2024, 11:51am UTC](https://community.thunkable.com/t/error-when-i-try-to-run-my-app-on-my-phone/3138407 "2024-08-13T11:51:12Z")
Help me please I cant run my app --- ## [\[SOLVED\] Font mismatch between preview and downloaded APK](https://community.thunkable.com/t/solved-font-mismatch-between-preview-and-downloaded-apk/3129983)
**Author:** [@catalin.f13o9rq4f](https://community.thunkable.com/u/catalin.f13o9rq4f)\ **Replies:** 4\ **Last updated:** [August 13, 2024, 11:50am UTC](https://community.thunkable.com/t/solved-font-mismatch-between-preview-and-downloaded-apk/3129983 "2024-08-13T11:50:05Z")
Hello, I have an issue with the fonts in the downloaded APK test file. My app uses a mix of Roboto Condensed Bold and Bold Italic. I even have a switch that italicizes some labels when triggered. Everything works as exp… --- ## [Error saving photo to Cloudinary](https://community.thunkable.com/t/error-saving-photo-to-cloudinary/3128437)
**Author:** [@a.towlerc9gdh4](https://community.thunkable.com/u/a.towlerc9gdh4)\ **Replies:** 1\ **Last updated:** [August 6, 2024, 9:55am UTC](https://community.thunkable.com/t/error-saving-photo-to-cloudinary/3128437 "2024-08-06T09:55:09Z")
Hi there, I’m using the following blocks to save a photo from the camera in cloudinary, and the link to the photo in a google sheet. These blocks were working perfectly for the last two weeks, but have stopped worki… --- ## [\[SOLVED\] Webviewer Not Showing Local Files](https://community.thunkable.com/t/solved-webviewer-not-showing-local-files/3098451)
**Author:** [@KaneoheKid](https://community.thunkable.com/u/KaneoheKid)\ **Replies:** 14\ **Last updated:** [August 5, 2024, 2:07pm UTC](https://community.thunkable.com/t/solved-webviewer-not-showing-local-files/3098451 "2024-08-05T14:07:19Z")
I’m having trouble loading local HTML assets correctly on the smartphone. Webview works fine. A simple demo is below: https://x.thunkable.com/copy/c4e791242fe485bff6b7d655fa4c46a2 Am I doing something wrong? --- ## [JavaScript is disabled in your browser error](https://community.thunkable.com/t/javascript-is-disabled-in-your-browser-error/3122207)
**Author:** [@freeda.kakara0pmjhh](https://community.thunkable.com/u/freeda.kakara0pmjhh)\ **Replies:** 3\ **Last updated:** [August 5, 2024, 2:25pm UTC](https://community.thunkable.com/t/javascript-is-disabled-in-your-browser-error/3122207 "2024-08-05T14:25:32Z")
Earlier we were able to access the projects, but now this error starts popping up. --- ## [\[SOLVED\] Handling Click Events for Dynamically Cloned Buttons](https://community.thunkable.com/t/solved-handling-click-events-for-dynamically-cloned-buttons/3111350)
**Author:** [@longcodes22kpn5](https://community.thunkable.com/u/longcodes22kpn5)\ **Replies:** 8\ **Last updated:** [August 1, 2024, 11:38am UTC](https://community.thunkable.com/t/solved-handling-click-events-for-dynamically-cloned-buttons/3111350 "2024-08-01T11:38:56Z")
Hi, I’m currently working on a project involving aerodrome charts based on runways. The number of runways varies from airport to airport, so I am dynamically cloning a runway button for each runway. However, I’m having … --- ## [Google Vision API](https://community.thunkable.com/t/google-vision-api/3120031)
**Author:** [@itsaqibdev228](https://community.thunkable.com/u/itsaqibdev228)\ **Replies:** 1\ **Last updated:** [July 31, 2024, 7:01pm UTC](https://community.thunkable.com/t/google-vision-api/3120031 "2024-07-31T19:01:51Z")
Hi Everyone, I am making an app which detect object from the image using google vision. but i am having problem at this point where Google vision post request only accept image in the form of BASE64 { “requests”: \[ … --- ## [My app don't open for testers on google play console](https://community.thunkable.com/t/my-app-dont-open-for-testers-on-google-play-console/3116627)
**Author:** [@techmenezescz8](https://community.thunkable.com/u/techmenezescz8)\ **Replies:** 5\ **Last updated:** [July 30, 2024, 4:01am UTC](https://community.thunkable.com/t/my-app-dont-open-for-testers-on-google-play-console/3116627 "2024-07-30T04:01:50Z")
When I try to open the application that I am publishing on Google Play, a thunkable login screen appears saying: check our latest tutotiais on your device. Enter via Google or generate a test code. When trying to log i… --- ## [BLE Not working in Thunkable Live](https://community.thunkable.com/t/ble-not-working-in-thunkable-live/3016583)
**Author:** [@blakermartin27ea49x6](https://community.thunkable.com/u/blakermartin27ea49x6)\ **Replies:** 4\ **Last updated:** [July 26, 2024, 3:23am UTC](https://community.thunkable.com/t/ble-not-working-in-thunkable-live/3016583 "2024-07-26T03:23:03Z")
Hi Thunkable, I developed an app for my product with your service for a couple of years. I logged on the make a few updates for the first time this year. When I went to test, the thunkable live app keeps giving the “loc… --- ## [The blocks do not work and a white screen appears](https://community.thunkable.com/t/the-blocks-do-not-work-and-a-white-screen-appears/3113394)
**Author:** [@hafez12345hasand2j](https://community.thunkable.com/u/hafez12345hasand2j)\ **Replies:** 1\ **Last updated:** [July 25, 2024, 4:56pm UTC](https://community.thunkable.com/t/the-blocks-do-not-work-and-a-white-screen-appears/3113394 "2024-07-25T16:56:41Z")
Two days ago, I have been opening the Blocks section, but it does not work. That is, a white page appears and the Blocks section does not open in my project. [Previous page](https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=9) [Next page](https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=11)